eCRM

Turn browsers into loyal customers with personalised email campaigns and automated flows that get results.

What we can do for you

  • Email strategy & planning
  • Campaign & promotional planning
  • Automation flows
  • Audience segmentation & personalisation
  • A/B testing & optimisation
  • Creative design & copywriting
  • Customer journey mapping
  • List management
  • Testing & optimisation
  • Reporting & performance analysis

From inbox to impact

Turn email into a revenue-driving machine. From welcome flows and win-backs to campaigns and loyalty programs, email (done right) is up there with the most profitable ways to connect with customers. Powered by smart segmentation, automation, and creative that drives conversions, we build strategies that make every send count.

Go with the flow

Your audience isn’t static and your email shouldn’t be either. We map your customer journey and develop communications that feel timely, relevant, and personal at every stage of awareness to help you:

  • Welcome new customers with impact
  • Recover abandoned sales with precision
  • Reactivate lapsed users with relevance
  • Nurture loyalty with value-driven content

All with a setup that’s scalable and tailored to your business goals.

Creative that earns clicks

Our team are experts in the psychology and design of effective email marketing. We plan, write, design, and build high-performing emails that look great across devices, reflect your brand, and speak directly to your customers’ motivations. From subject line to CTA, we engineer every element for clarity and action.

Results you can act on

Forget vanity metrics and dull as dishwater spreadsheets. Our reports give you the numbers that actually matter: opens, clicks, conversions, and revenue. Expect clean dashboards, plain-English insights, and a clear picture of performance, ensuring you know what’s working, what’s not, and where we go next.

Built on platforms that scale with you

We use best-in-class tools like Klaviyo, Figma, and Zapier to design, build, and manage eCRM, advising on the right approach for your growth ambitions. Whether you want to test the water or fine-tune your strategy, we make the tech work for you — not the other way around.

Latest eCRM projects

More ways we can work together

Explore our other service offerings.

Let’s talk

eCRM